Billing

Utility Billing Department

The Utility Billing Department, also known as Light and Water, is located in the City of Hubbard Municipal Building at 220 West Liberty Street.

The office is open Monday through Friday from 8:00 a.m. to 3:30 p.m. Utility bills are processed and mailed to City of Hubbard utility customers at the end of each month. Billings are for the prior month’s utility consumption. Consumers are not billed in cycles or quarterly.

Any concerns regarding billing or utility service should be directed to the Utility Billing Office during its stated hours of operation.

UTILITY BILLING – LIST OF HOW TO’S:

Are You Moving into the City of Hubbard?

Call 330-534-3054 with questions and for assistance.

UTILITY APPLICATION

Homeowners who have purchased a property:

Send the following via US postal mail or via the city’s night deposit drop box:

  1. Complete the above application, except the ‘business section’
  2. Photocopy of the warranty deed or settlement statement
  3. Photocopy of a government issued photo ID (i.e. driver’s license, state ID, etc.)

Tenants who are leasing a property:

Send the following via US postal mail or via the city’s night deposit drop box:

  1. Complete the above application, except the ‘business section’
  2. Photocopy of the signed lease agreement
  3. Photocopy of a government issued photo ID (i.e. driver’s license, state ID, etc.)
  4. Check or money order payable to “The City of Hubbard” for deposit: $100.00 for each utility – $200.00 for both electric and water; $100.00 for electric only; or $100.00 for water only

Business Owners who have purchased a property:

Send the following via US postal mail or via the city’s night deposit drop box:

  1. Complete the above application in its entirety
  2. Photocopy of the warranty deed or settlement statement
  3. Photocopy of a government issued photo ID (i.e. driver’s license, state ID, etc.)

Business Owners who are leasing a property:

Send the following via US postal mail or via the city’s night deposit drop box:

  1. Complete the above application in its entirety
  2. Photocopy of the signed lease agreement
  3. Photocopy of a government issued photo ID (i.e. driver’s license, state ID, etc.)
  4. Check or money order payable to “The City of Hubbard” for deposit: $125.00 for each utility- $250.00 for both electric and water; $125.00 for electric only; or $125.00 for water only

Are You Moving Out of the City of Hubbard?

Call 330-534-3054 with questions and for assistance.

You will need to provide the billing office with your move out date in order to schedule a final reading of the residence.

You will also need to provide the billing office with your forwarding address.

Please Note: Your current monthly billing will need to be paid in full.

Following the final read, a final billing will be generated.

  • if you sold your property, a final bill will be sent to your forwarding address
  • if you are leasing, a final bill will be generated and subtracted from your deposit;
  •        if funds remain, a refund will be sent to your forwarding address;
  •        if a balance remains, a final bill will be sent to your forwarding             address

Would You Like to Enroll in the City’s Direct Debit Program?

Call 330-534-3054 with questions and for assistance.

DIRECT DEBIT APPLICATION

If you chose to participate in the city’s Direct Debit Program, please complete the above application.

Send the completed application, along with a voided check via US postal mail or via the city’s night deposit drop box.

The process may take up to two billing cycles for the pre-notification with the banks. When the process is complete your billing will state:

“AUTO DEBIT — DO  NOT PAY”

When activated, the payment will be extracted from your bank account on the 10th of every month.

Would You Like to Change Your Account Name or Address?

Do You Want to Temporarily Disconnect Your Service?

Call 330-534-3054 with questions and for assistance.

CUSTOMER REQUEST FORM

If you want to change the mailing address on the account:

  1. complete the above form with name and account, and then enter the new address
  2. be sure to sign and date the form
  3. send the form via US postal mail, via the city’s night deposit drop box or email to m.hallapy@cityofhubbard.com

If you want to change the name on the account:

  1. complete the above form with name and account, and then enter the new name
  2. complete the reason for request (i.e. marriage, divorce, death, etc)
  3. photocopy the corresponding certificate for the change
  4. be sure to sign and date the form
  5. send the form & certificate via US postal mail, via the city’s night deposit drop box or email to m.hallapy@cityofhubbard.com

If you want to disconnect a service on the account:

  1. complete the form with name and account, and then enter the new name
  2. complete the reason for request
  3. be sure to sign and date the form
  4. send the form via US postal mail, via the city’s night deposit drop box or email to m.hallapy@cityofhubbard.com

If you have any questions or concerns with regard to Utility Billing, please do not hesitate to call 330-534-3054!

WE ARE HERE TO HELP YOU!

Contact Us!

City of Hubbard
Utility Billing Office

Municipal Building
Marianne Hallapy, Chief Billing Clerk
220 West Liberty Street
P.O. Box 307
Hubbard, Ohio 44425-0307

m.hallapy@cityofhubbard.com

P 330.534.3054
F 330.534.8097



How Meters are Read

The City of Hubbard Utility Billing Office is responsible for reading meters, processing bills, and collecting utility payments for the City’s 4,500+ utility customers. The City of Hubbard employs two billing clerks and one meter reader.

Utility accounts are organized into twenty-three books that are read once monthly. Electric readings are taken visually and then keyed into an electronic VersaTerm MC-5 keypad. Water readings are taken completely electronically via an ABB metering gun. The meter gun is held against a touch pad on the exterior of the structure while an electronic signal transmits the current water meter reading into the gun. All readings are stored in the keypad until downloaded into the City’s utility billing system.

Once readings are downloaded into the billing system, bills are processed and mailed to the customer.

News & Alerts!
  Job Posting: Hubbard Parks and Recreation Maintenance Work Hubbard Parks and Recreation is looking for a Maintenance worker. City parks to be maintained may include Mattinat, Waugh, Myron...Read More
The City of Hubbard is accepting applications for seasonal help. The position requires grass mowing and landscape work at the cemeteries and other additional city work. Work will be...Read More
The City of Hubbard is rolling out a voluntary EV registration program that looks to locate what makes and models of electric vehicles exist within in the city.  The...Read More
January 29, 2024  Limited Environmental Review and Finding of No Significant Impact City of Hubbard – Trumbull County 2023 Water Line Replacement Project Loan number: FS390460-0015 The attached Limited...Read More
UPDATE – REBECCA AVE / CAROLINE AVE RESIDENTS – A COPY OF THE LETTER THAT IS BEING MAILED IS BELOW.   Rebecca Ave. / Caroline Ave. water line replacement...Read More
The Winter Crisis Program (WCP) TCAP is assisting households with the Winter Crisis Program (WCP) from November 1, 2023 through March 31, 2024. Eligible applicants/households that may qualify for...Read More
The City of Hubbard has an opening on our Civil Service Board and Planning and Zoning Board of Appeals.  Volunteering provides an opportunity for citizen participation in the process...Read More
IN CASE YOU MISSED IT – SCOPE’s newest center will be located here in Hubbard at the Senior Center.  SCOPE is in the process of hiring a part-time center...Read More
NEW UTILITY RATES ARE NOW IN EFFECT. ALONG WITH CHANGES AND UPDATES IN THE ELECTRIC AND WATER RATES, THE EARLY PAY DISCOUNT HAS BEEN ELIMINATED. AS BEFORE, THE DUE...Read More
  Join us for a Meet & Greet to welcome SCOPE Senior Services and Carla to our community! Meet SCOPE Director Mike Wilson & Center Manager Carla Williams Pick...Read More
Santa’s house at Tylee Park will be open after the “Santa and Mrs. Claus Coming to Town Parade” Saturday, December 2nd.  Hot Chocolate and cookies will be served, and...Read More
The City of Hubbard has an opening on on the Park & Recreation Board.  Volunteering provides an opportunity for citizen participation in the process of government and increase their...Read More
Events
Calendar
Mon
Tue
Wed
Thu
Fri
Sat
Sun
M
T
W
T
F
S
S
26
27
28
29
1
2
3
5
6
7
8
9
10
13
14
15
16
17
18
6:30 PM - City Council
19
20
21
22
23
24
25
26
27
28
29
30
31
27 Feb
02/27/2024    
9:00 am - 9:30 am
Will meet at 9:00 a.m. as needed in the Mayor's Conference Room.
04 Mar
03/04/2024    
8:00 am - 9:00 am
Will meet at 8:00 a.m. in Mayor's Conference Room - as needed.  
04 Mar
03/04/2024    
6:30 pm - 8:00 pm
Will meet in regular session at 7:00 p.m.  (Caucus at 6:30p.m.) in council chambers.  
05 Mar
03/05/2024    
9:00 am - 9:30 am
Will meet at 9:00 a.m. as needed in the Mayor's Conference Room.
11 Mar
03/11/2024    
7:00 pm - 8:00 pm
Will meet at 7:00 p.m. in council chambers. Any business should be submitted to the Chairman at least one week prior to the meeting.  NOTE: [...]
12 Mar
03/12/2024    
9:00 am - 9:30 am
Will meet at 9:00 a.m. as needed in the Mayor's Conference Room.
12 Mar
03/12/2024    
6:00 pm - 7:00 pm
Will meet at 6:00 p.m. in council chambers.
12 Mar
03/12/2024    
7:00 pm - 8:00 pm
Will meet at 7:00 p.m. in council chambers.  NOTE: THE BOARD WILL MEET ONLY WHEN THERE ARE VARIANCES TO CONSIDER.
18 Mar
03/18/2024    
6:30 pm - 8:00 pm
Will meet in regular session at 7:00 p.m.  (Caucus at 6:30p.m.) in council chambers.  
19 Mar
03/19/2024    
9:00 am - 9:30 am
Will meet at 9:00 a.m. as needed in the Mayor's Conference Room.
26 Mar
03/26/2024    
9:00 am - 9:30 am
Will meet at 9:00 a.m. as needed in the Mayor's Conference Room.
Events on 02/27/2024
27 Feb
27 Feb 24
Hubbard
Events on 03/04/2024
04 Mar
4 Mar 24
Hubbard
04 Mar
4 Mar 24
Hubbard
Events on 03/05/2024
05 Mar
5 Mar 24
Hubbard
Events on 03/11/2024
11 Mar
11 Mar 24
Hubbard
Events on 03/12/2024
12 Mar
12 Mar 24
Hubbard
12 Mar
12 Mar 24
Hubbard
12 Mar
Events on 03/18/2024
18 Mar
18 Mar 24
Hubbard
Events on 03/19/2024
19 Mar
19 Mar 24
Hubbard
Events on 03/26/2024
26 Mar
26 Mar 24
Hubbard
Tue
19
Board of Control
Mar 19 @ 9:00 am - 9:30 am
Contact

City of Hubbard
Municipal Building

220 West LIberty Street
Hubbard, OH 44425
P 330.534.3090
F 330.534.8441

Consumer Confidence Report
Click here to download

Cross Connection Program
Click here to download