Billing

Utility Billing Department

The Utility Billing Department, also known as Light and Water, is located in the City of Hubbard Municipal Building at 220 West Liberty Street.

The office is open Monday through Friday from 8:00 a.m. to 3:30 p.m. Utility bills are processed and mailed to City of Hubbard utility customers at the end of each month. Billings are for the prior month’s utility consumption. Consumers are not billed in cycles or quarterly.

Any concerns regarding billing or utility service should be directed to the Utility Billing Office during its stated hours of operation.

UTILITY BILLING – LIST OF HOW TO’S:

Are You Moving into the City of Hubbard?

Call 330-534-3054 with questions and for assistance.

UTILITY APPLICATION

Homeowners who have purchased a property:

Send the following via US postal mail or via the city’s night deposit drop box:

  1. Complete the above application, except the ‘business section’
  2. Photocopy of the warranty deed or settlement statement
  3. Photocopy of a government issued photo ID (i.e. driver’s license, state ID, etc.)

Tenants who are leasing a property:

Send the following via US postal mail or via the city’s night deposit drop box:

  1. Complete the above application, except the ‘business section’
  2. Photocopy of the signed lease agreement
  3. Photocopy of a government issued photo ID (i.e. driver’s license, state ID, etc.)
  4. Check or money order payable to “The City of Hubbard” for deposit: $100.00 for each utility – $200.00 for both electric and water; $100.00 for electric only; or $100.00 for water only

Business Owners who have purchased a property:

Send the following via US postal mail or via the city’s night deposit drop box:

  1. Complete the above application in its entirety
  2. Photocopy of the warranty deed or settlement statement
  3. Photocopy of a government issued photo ID (i.e. driver’s license, state ID, etc.)

Business Owners who are leasing a property:

Send the following via US postal mail or via the city’s night deposit drop box:

  1. Complete the above application in its entirety
  2. Photocopy of the signed lease agreement
  3. Photocopy of a government issued photo ID (i.e. driver’s license, state ID, etc.)
  4. Check or money order payable to “The City of Hubbard” for deposit: $125.00 for each utility- $250.00 for both electric and water; $125.00 for electric only; or $125.00 for water only

Are You Moving Out of the City of Hubbard?

Call 330-534-3054 with questions and for assistance.

You will need to provide the billing office with your move out date in order to schedule a final reading of the residence.

You will also need to provide the billing office with your forwarding address.

Please Note: Your current monthly billing will need to be paid in full.

Following the final read, a final billing will be generated.

  • if you sold your property, a final bill will be sent to your forwarding address
  • if you are leasing, a final bill will be generated and subtracted from your deposit;
  •        if funds remain, a refund will be sent to your forwarding address;
  •        if a balance remains, a final bill will be sent to your forwarding             address

Would You Like to Enroll in the City’s Direct Debit Program?

Call 330-534-3054 with questions and for assistance.

DIRECT DEBIT APPLICATION

If you chose to participate in the city’s Direct Debit Program, please complete the above application.

Send the completed application, along with a voided check via US postal mail or via the city’s night deposit drop box.

The process may take up to two billing cycles for the pre-notification with the banks. When the process is complete your billing will state:

“AUTO DEBIT — DO  NOT PAY”

When activated, the payment will be extracted from your bank account on the 10th of every month.

Would You Like to Change Your Account Name or Address?

Do You Want to Temporarily Disconnect Your Service?

Call 330-534-3054 with questions and for assistance.

CUSTOMER REQUEST FORM

If you want to change the mailing address on the account:

  1. complete the above form with name and account, and then enter the new address
  2. be sure to sign and date the form
  3. send the form via US postal mail, via the city’s night deposit drop box or email to m.hallapy@cityofhubbard.com

If you want to change the name on the account:

  1. complete the above form with name and account, and then enter the new name
  2. complete the reason for request (i.e. marriage, divorce, death, etc)
  3. photocopy the corresponding certificate for the change
  4. be sure to sign and date the form
  5. send the form & certificate via US postal mail, via the city’s night deposit drop box or email to m.hallapy@cityofhubbard.com

If you want to disconnect a service on the account:

  1. complete the form with name and account, and then enter the new name
  2. complete the reason for request
  3. be sure to sign and date the form
  4. send the form via US postal mail, via the city’s night deposit drop box or email to m.hallapy@cityofhubbard.com

If you have any questions or concerns with regard to Utility Billing, please do not hesitate to call 330-534-3054!

WE ARE HERE TO HELP YOU!

Contact Us!

City of Hubbard
Utility Billing Office

Municipal Building
Marianne Hallapy, Chief Billing Clerk
220 West Liberty Street
P.O. Box 307
Hubbard, Ohio 44425-0307

m.hallapy@cityofhubbard.com

P 330.534.3054
F 330.534.8097



How Meters are Read

The City of Hubbard Utility Billing Office is responsible for reading meters, processing bills, and collecting utility payments for the City’s 4,500+ utility customers. The City of Hubbard employs two billing clerks and one meter reader.

Utility accounts are organized into twenty-three books that are read once monthly. Electric readings are taken visually and then keyed into an electronic VersaTerm MC-5 keypad. Water readings are taken completely electronically via an ABB metering gun. The meter gun is held against a touch pad on the exterior of the structure while an electronic signal transmits the current water meter reading into the gun. All readings are stored in the keypad until downloaded into the City’s utility billing system.

Once readings are downloaded into the billing system, bills are processed and mailed to the customer.

News & Alerts!
  The City of Hubbard will begin the 2024 Flushing Program of all waterlines maintained by the City of Hubbard. Some of these waterlines are in Hubbard Township, so...Read More
The City of Hubbard has announced that the city’s annual branch/brush pickup will begin Monday, June 24, 2024 and will end Friday, July 5, 2024 (weather permitting).  All residents...Read More
City Fixes Natural Gas Program Rate with New Supplier HUBBARD, June 5, 2024 – With another heating season on the horizon, Hubbard residents and small businesses once again have...Read More
Public notice is hereby given by the Civil Service Commission of Hubbard, OH of a competitive examination for the position of Full-Time Police Officer. Applications must be made on...Read More
The City of Hubbard is accepting applications for a miscellaneous clerk.  This position is a temporary/part-time, non-union job, on a non-permanent basis and not entitled to any fringe benefits...Read More
PUBLIC SERVICE ANNOUNCEMENT: The City of Hubbard has announced this year’s preventative mosquito spraying schedule. The first mosquito spray of the year has been scheduled for Thursday, May 9...Read More
The City of Hubbard is rolling out a voluntary EV registration program that looks to locate what makes and models of electric vehicles exist within in the city.  The...Read More
January 29, 2024  Limited Environmental Review and Finding of No Significant Impact City of Hubbard – Trumbull County 2023 Water Line Replacement Project Loan number: FS390460-0015 The attached Limited...Read More
The Winter Crisis Program (WCP) TCAP is assisting households with the Winter Crisis Program (WCP) from November 1, 2023 through March 31, 2024. Eligible applicants/households that may qualify for...Read More
IN CASE YOU MISSED IT – SCOPE’s newest center will be located here in Hubbard at the Senior Center.  SCOPE is in the process of hiring a part-time center...Read More
April 9, 2024 Limited Environmental Review and Finding of No Significant Impact City of Hubbard – Trumbull County Sanitary Sewer System Improvements Project Loan number: CS390460-0016    The attached...Read More
  Join us for a Meet & Greet to welcome SCOPE Senior Services and Carla to our community! Meet SCOPE Director Mike Wilson & Center Manager Carla Williams Pick...Read More
Santa’s house at Tylee Park will be open after the “Santa and Mrs. Claus Coming to Town Parade” Saturday, December 2nd.  Hot Chocolate and cookies will be served, and...Read More
Events
Calendar
Mon
Tue
Wed
Thu
Fri
Sat
Sun
M
T
W
T
F
S
S
27
8:00 AM - Memorial Day
28
29
30
31
1
2
4
5
6
7
8
9
12
13
14
15
16
17
6:30 PM - City Council
18
19
20
21
22
23
24
25
26
27
28
29
30
27 May
05/27/2024    
8:00 am - 4:00 pm
  The City Administration Building will closed in observance of the Memorial Day - we will re-open on Tuesday, May 28, 2024.
28 May
05/28/2024    
9:00 am - 9:30 am
Will meet at 9:00 a.m. as needed in the Mayor's Conference Room.
03 Jun
06/03/2024    
8:00 am - 9:00 am
Will meet at 8:00 a.m. in Mayor's Conference Room - as needed.  
03 Jun
06/03/2024    
6:30 pm - 8:00 pm
Will meet in regular session at 7:00 p.m.  (Caucus at 6:30p.m.) in council chambers.  
04 Jun
06/04/2024    
9:00 am - 9:30 am
Will meet at 9:00 a.m. as needed in the Mayor's Conference Room.
10 Jun
06/10/2024    
7:00 pm - 8:00 pm
Will meet at 7:00 p.m. in council chambers. Any business should be submitted to the Chairman at least one week prior to the meeting.  NOTE: [...]
11 Jun
06/11/2024    
9:00 am - 9:30 am
Will meet at 9:00 a.m. as needed in the Mayor's Conference Room.
11 Jun
06/11/2024    
6:00 pm - 7:00 pm
Will meet at 6:00 p.m. in council chambers.
11 Jun
06/11/2024    
7:00 pm - 8:00 pm
Will meet at 7:00 p.m. in council chambers.  NOTE: THE BOARD WILL MEET ONLY WHEN THERE ARE VARIANCES TO CONSIDER.
17 Jun
06/17/2024    
6:30 pm - 8:00 pm
Will meet in regular session at 7:00 p.m.  (Caucus at 6:30p.m.) in council chambers.  
18 Jun
06/18/2024    
9:00 am - 9:30 am
Will meet at 9:00 a.m. as needed in the Mayor's Conference Room.
25 Jun
06/25/2024    
9:00 am - 9:30 am
Will meet at 9:00 a.m. as needed in the Mayor's Conference Room.
Events on 05/27/2024
27 May
27 May 24
Hubbard
Events on 05/28/2024
28 May
28 May 24
Hubbard
Events on 06/03/2024
03 Jun
3 Jun 24
Hubbard
03 Jun
3 Jun 24
Hubbard
Events on 06/04/2024
04 Jun
4 Jun 24
Hubbard
Events on 06/10/2024
10 Jun
10 Jun 24
Hubbard
Events on 06/11/2024
11 Jun
11 Jun 24
Hubbard
11 Jun
11 Jun 24
Hubbard
11 Jun
Events on 06/17/2024
17 Jun
17 Jun 24
Hubbard
Events on 06/18/2024
18 Jun
18 Jun 24
Hubbard
Events on 06/25/2024
25 Jun
25 Jun 24
Hubbard
Mon
17
City Council
Jun 17 @ 6:30 pm - 8:00 pm
Contact

City of Hubbard
Municipal Building

220 West LIberty Street
Hubbard, OH 44425
P 330.534.3090
F 330.534.8441

Consumer Confidence Report
Click here to download

Cross Connection Program
Click here to download