Billing

Utility Billing Department

The Utility Billing Department, also known as Light and Water, is located in the City of Hubbard Municipal Building at 220 West Liberty Street.

The office is open Monday through Friday from 8:00 a.m. to 3:30 p.m. Utility bills are processed and mailed to City of Hubbard utility customers at the end of each month. Billings are for the prior month’s utility consumption. Consumers are not billed in cycles or quarterly.

Any concerns regarding billing or utility service should be directed to the Utility Billing Office during its stated hours of operation.

UTILITY BILLING – LIST OF HOW TO’S:

Are You Moving into the City of Hubbard?

Call 330-534-3054 with questions and for assistance.

UTILITY APPLICATION

Homeowners who have purchased a property:

Send the following via US postal mail or via the city’s night deposit drop box:

  1. Complete the above application, except the ‘business section’
  2. Photocopy of the warranty deed or settlement statement
  3. Photocopy of a government issued photo ID (i.e. driver’s license, state ID, etc.)

Tenants who are leasing a property:

Send the following via US postal mail or via the city’s night deposit drop box:

  1. Complete the above application, except the ‘business section’
  2. Photocopy of the signed lease agreement
  3. Photocopy of a government issued photo ID (i.e. driver’s license, state ID, etc.)
  4. Check or money order payable to “The City of Hubbard” for deposit: $100.00 for each utility – $200.00 for both electric and water; $100.00 for electric only; or $100.00 for water only

Business Owners who have purchased a property:

Send the following via US postal mail or via the city’s night deposit drop box:

  1. Complete the above application in its entirety
  2. Photocopy of the warranty deed or settlement statement
  3. Photocopy of a government issued photo ID (i.e. driver’s license, state ID, etc.)

Business Owners who are leasing a property:

Send the following via US postal mail or via the city’s night deposit drop box:

  1. Complete the above application in its entirety
  2. Photocopy of the signed lease agreement
  3. Photocopy of a government issued photo ID (i.e. driver’s license, state ID, etc.)
  4. Check or money order payable to “The City of Hubbard” for deposit: $125.00 for each utility- $250.00 for both electric and water; $125.00 for electric only; or $125.00 for water only

Are You Moving Out of the City of Hubbard?

Call 330-534-3054 with questions and for assistance.

You will need to provide the billing office with your move out date in order to schedule a final reading of the residence.

You will also need to provide the billing office with your forwarding address.

Please Note: Your current monthly billing will need to be paid in full.

Following the final read, a final billing will be generated.

  • if you sold your property, a final bill will be sent to your forwarding address
  • if you are leasing, a final bill will be generated and subtracted from your deposit;
  •        if funds remain, a refund will be sent to your forwarding address;
  •        if a balance remains, a final bill will be sent to your forwarding             address

Would You Like to Enroll in the City’s Direct Debit Program?

Call 330-534-3054 with questions and for assistance.

DIRECT DEBIT APPLICATION

If you chose to participate in the city’s Direct Debit Program, please complete the above application.

Send the completed application, along with a voided check via US postal mail or via the city’s night deposit drop box.

The process may take up to two billing cycles for the pre-notification with the banks. When the process is complete your billing will state:

“AUTO DEBIT — DO  NOT PAY”

When activated, the payment will be extracted from your bank account on the 10th of every month.

Would You Like to Change Your Account Name or Address?

Do You Want to Temporarily Disconnect Your Service?

Call 330-534-3054 with questions and for assistance.

CUSTOMER REQUEST FORM

If you want to change the mailing address on the account:

  1. complete the above form with name and account, and then enter the new address
  2. be sure to sign and date the form
  3. send the form via US postal mail, via the city’s night deposit drop box or email to m.hallapy@cityofhubbard.com

If you want to change the name on the account:

  1. complete the above form with name and account, and then enter the new name
  2. complete the reason for request (i.e. marriage, divorce, death, etc)
  3. photocopy the corresponding certificate for the change
  4. be sure to sign and date the form
  5. send the form & certificate via US postal mail, via the city’s night deposit drop box or email to m.hallapy@cityofhubbard.com

If you want to disconnect a service on the account:

  1. complete the form with name and account, and then enter the new name
  2. complete the reason for request
  3. be sure to sign and date the form
  4. send the form via US postal mail, via the city’s night deposit drop box or email to m.hallapy@cityofhubbard.com

If you have any questions or concerns with regard to Utility Billing, please do not hesitate to call 330-534-3054!

WE ARE HERE TO HELP YOU!

Contact Us!

City of Hubbard
Utility Billing Office

Municipal Building
Marianne Hallapy, Chief Billing Clerk
220 West Liberty Street
P.O. Box 307
Hubbard, Ohio 44425-0307

m.hallapy@cityofhubbard.com

P 330.534.3054
F 330.534.8097



How Meters are Read

The City of Hubbard Utility Billing Office is responsible for reading meters, processing bills, and collecting utility payments for the City’s 4,500+ utility customers. The City of Hubbard employs two billing clerks and one meter reader.

Utility accounts are organized into twenty-three books that are read once monthly. Electric readings are taken visually and then keyed into an electronic VersaTerm MC-5 keypad. Water readings are taken completely electronically via an ABB metering gun. The meter gun is held against a touch pad on the exterior of the structure while an electronic signal transmits the current water meter reading into the gun. All readings are stored in the keypad until downloaded into the City’s utility billing system.

Once readings are downloaded into the billing system, bills are processed and mailed to the customer.

News & Alerts!
NEW UTILITY RATES ARE NOW IN EFFECT. ALONG WITH CHANGES AND UPDATES IN THE ELECTRIC AND WATER RATES, THE EARLY PAY DISCOUNT HAS BEEN ELIMINATED. AS BEFORE, THE DUE...Read More
PUBLIC HEARING Zone Change  When:     Monday, February 6, 2023           Time:       7:00                                          Where:     City Council Chambers                     A public hearing will be held during the council meeting on February 6th...Read More
QUALIFICATIONS:  High school or GED equivalent, plus experience and/or training in the fields of machinery, heavy equipment, automotive/diesel repair and maintenance; or equivalent combination of education, training and/or experience...Read More
The City of Hubbard, Ohio will be accepting resumes for the position of a Class 1 Wastewater Operator with a current Class 1 Operator Certification. Duties include, but are...Read More
The City of Hubbard has an opening on on the Park & Recreation Board.  Volunteering provides an opportunity for citizen participation in the process of government and increase their...Read More
Hubbard City Planning and Zoning will hold an emergency commission meeting on Thursday, November 17, 2022 at 5:00 pm in Council Chambers.
Hubbard City Council will hold a work session on Monday, November 14, 2022 at 5:30 pm in Council Chambers.  They will discuss the 2023 budget.
The Eagle Joint Fire District is looking for a Hubbard City resident to join the EJFD Board of Trustees starting in January 2023.  Resident positions on the board are...Read More
  The City of Hubbard’s annual leaf pick-up program will begin on Monday, October 31, 2022 weather permitting.  The removal crews will begin in the 3rd Ward on Drummond...Read More
SANTA & MRS. CLAUS ARE COMING TO TOWN CHRISTMAS PARADE – SATURDAY, DECEMBER 3, 2022 The parade committee is inviting any business, church, school, organization, or political affiliation who...Read More
NEW UTILITY RATES ARE NOW IN EFFECT. ALONG WITH CHANGES AND UPDATES IN THE ELECTRIC AND WATER RATES, THE EARLY PAY DISCOUNT HAS BEEN ELIMINATED. AS BEFORE, THE DUE...Read More
The City of Hubbard, Ohio will be accepting resumes for the position of a Class 1 Wastewater Operator with a current Class 1 Operator Certification. Duties include, but are...Read More
  The City of Hubbard is now accepting applications for seasonal / part-time leaf rakers at $12 per hour.  Applications can be obtained by clicking the link below or...Read More
Events
Calendar
Mon
Tue
Wed
Thu
Fri
Sat
Sun
M
T
W
T
F
S
S
30
31
1
2
3
4
5
6
8:00 AM - Civil Service
6:30 PM - City Council
7
8
9
10
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15
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19
20
8:00 AM - President's Day
22
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5
31 Jan
01/31/2023    
9:00 am - 9:30 am
Will meet at 9:00 a.m. as needed in the Mayor's Conference Room.
06 Feb
02/06/2023    
8:00 am - 9:00 am
Will meet as needed at 8:00 a.m. in Mayor's Conference Room.    
06 Feb
02/06/2023    
6:30 pm - 8:00 pm
Will meet in regular session at 7:00 p.m.  (Caucus at 6:30p.m.) in council chambers.
07 Feb
02/07/2023    
9:00 am - 9:30 am
Will meet at 9:00 a.m. as needed in the Mayor's Conference Room.
13 Feb
02/13/2023    
7:00 pm - 8:00 pm
Will meet at 7:00 p.m. in council chambers. Any business should be submitted to the Chairman at least one week prior to the meeting.  NOTE: [...]
14 Feb
02/14/2023    
9:00 am - 9:30 am
Will meet at 9:00 a.m. as needed in the Mayor's Conference Room.
14 Feb
02/14/2023    
7:00 pm - 8:00 pm
Will meet at 7:00 p.m. in council chambers.  NOTE: THE BOARD WILL MEET ONLY WHEN THERE ARE VARIANCES TO CONSIDER.
20 Feb
02/20/2023    
8:00 am - 4:00 pm
The City Administration Building will closed in observance of President's Day - we will re-open on Tuesday, February 21, 2023.
21 Feb
02/21/2023    
9:00 am - 9:30 am
Will meet at 9:00 a.m. as needed in the Mayor's Conference Room.
21 Feb
02/21/2023    
6:00 pm - 7:00 pm
Will meet at 6:00 p.m. in council chambers.
21 Feb
02/21/2023    
6:30 pm - 8:00 pm
Will meet in regular session at 7:00 p.m.  (Caucus at 6:30p.m.) in council chambers.
28 Feb
02/28/2023    
9:00 am - 9:30 am
Will meet at 9:00 a.m. as needed in the Mayor's Conference Room.
Events on 01/31/2023
31 Jan
31 Jan 23
Hubbard
Events on 02/06/2023
06 Feb
6 Feb 23
Hubbard
06 Feb
6 Feb 23
Hubbard
Events on 02/07/2023
07 Feb
7 Feb 23
Hubbard
Events on 02/13/2023
13 Feb
13 Feb 23
Hubbard
Events on 02/14/2023
14 Feb
14 Feb 23
Hubbard
14 Feb
Events on 02/20/2023
20 Feb
20 Feb 23
Hubbard
Events on 02/21/2023
21 Feb
21 Feb 23
Hubbard
21 Feb
21 Feb 23
Hubbard
21 Feb
21 Feb 23
Hubbard
Events on 02/28/2023
28 Feb
28 Feb 23
Hubbard
Mon
06
Civil Service
Feb 06 @ 8:00 am - 9:00 am
Contact

City of Hubbard
Municipal Building

220 West LIberty Street
Hubbard, OH 44425
P 330.534.3090
F 330.534.8441

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