Billing

Utility Billing Department

The Utility Billing Department, also known as Light and Water, is located in the City of Hubbard Municipal Building at 220 West Liberty Street.

The office is open Monday through Friday from 8:00 a.m. to 3:30 p.m. Utility bills are processed and mailed to City of Hubbard utility customers at the end of each month. Billings are for the prior month’s utility consumption. Consumers are not billed in cycles or quarterly.

Any concerns regarding billing or utility service should be directed to the Utility Billing Office during its stated hours of operation.

UTILITY BILLING – LIST OF HOW TO’S:

Are You Moving into the City of Hubbard?

Call 330-534-3054 with questions and for assistance.

UTILITY APPLICATION

Homeowners who have purchased a property:

Send the following via US postal mail or via the city’s night deposit drop box:

  1. Complete the above application, except the ‘business section’
  2. Photocopy of the warranty deed or settlement statement
  3. Photocopy of a government issued photo ID (i.e. driver’s license, state ID, etc.)

Tenants who are leasing a property:

Send the following via US postal mail or via the city’s night deposit drop box:

  1. Complete the above application, except the ‘business section’
  2. Photocopy of the signed lease agreement
  3. Photocopy of a government issued photo ID (i.e. driver’s license, state ID, etc.)
  4. Check or money order payable to “The City of Hubbard” for deposit: $100.00 for each utility – $200.00 for both electric and water; $100.00 for electric only; or $100.00 for water only

Business Owners who have purchased a property:

Send the following via US postal mail or via the city’s night deposit drop box:

  1. Complete the above application in its entirety
  2. Photocopy of the warranty deed or settlement statement
  3. Photocopy of a government issued photo ID (i.e. driver’s license, state ID, etc.)

Business Owners who are leasing a property:

Send the following via US postal mail or via the city’s night deposit drop box:

  1. Complete the above application in its entirety
  2. Photocopy of the signed lease agreement
  3. Photocopy of a government issued photo ID (i.e. driver’s license, state ID, etc.)
  4. Check or money order payable to “The City of Hubbard” for deposit: $125.00 for each utility- $250.00 for both electric and water; $125.00 for electric only; or $125.00 for water only

Are You Moving Out of the City of Hubbard?

Call 330-534-3054 with questions and for assistance.

You will need to provide the billing office with your move out date in order to schedule a final reading of the residence.

You will also need to provide the billing office with your forwarding address.

Please Note: Your current monthly billing will need to be paid in full.

Following the final read, a final billing will be generated.

  • if you sold your property, a final bill will be sent to your forwarding address
  • if you are leasing, a final bill will be generated and subtracted from your deposit;
  •        if funds remain, a refund will be sent to your forwarding address;
  •        if a balance remains, a final bill will be sent to your forwarding             address

Would You Like to Enroll in the City’s Direct Debit Program?

Call 330-534-3054 with questions and for assistance.

DIRECT DEBIT APPLICATION

If you chose to participate in the city’s Direct Debit Program, please complete the above application.

Send the completed application, along with a voided check via US postal mail or via the city’s night deposit drop box.

The process may take up to two billing cycles for the pre-notification with the banks. When the process is complete your billing will state:

“AUTO DEBIT — DO  NOT PAY”

When activated, the payment will be extracted from your bank account on the 10th of every month to take advantage of the 10% discount on the electric portion only of the bill.

Would You Like to Change Your Account Name or Address?

Do You Want to Temporarily Disconnect Your Service?

Call 330-534-3054 with questions and for assistance.

CUSTOMER REQUEST FORM

If you want to change the mailing address on the account:

  1. complete the above form with name and account, and then enter the new address
  2. be sure to sign and date the form
  3. send the form via US postal mail, via the city’s night deposit drop box or email to m.hallapy@cityofhubbard.com

If you want to change the name on the account:

  1. complete the above form with name and account, and then enter the new name
  2. complete the reason for request (i.e. marriage, divorce, death, etc)
  3. photocopy the corresponding certificate for the change
  4. be sure to sign and date the form
  5. send the form & certificate via US postal mail, via the city’s night deposit drop box or email to m.hallapy@cityofhubbard.com

If you want to disconnect a service on the account:

  1. complete the form with name and account, and then enter the new name
  2. complete the reason for request
  3. be sure to sign and date the form
  4. send the form via US postal mail, via the city’s night deposit drop box or email to m.hallapy@cityofhubbard.com

If you have any questions or concerns with regard to Utility Billing, please do not hesitate to call 330-534-3054!

WE ARE HERE TO HELP YOU!

Terms of Payment

Contact Us!

City of Hubbard
Utility Billing Office

Municipal Building
Marianne Hallapy, Chief Billing Clerk
220 West Liberty Street
P.O. Box 307
Hubbard, Ohio 44425-0307

m.hallapy@cityofhubbard.com

P 330.534.3054
F 330.534.8097



How Meters are Read

The City of Hubbard Utility Billing Office is responsible for reading meters, processing bills, and collecting utility payments for the City’s 4,500+ utility customers. The City of Hubbard employs two billing clerks and one meter reader.

Utility accounts are organized into twenty-three books that are read once monthly. Electric readings are taken visually and then keyed into an electronic VersaTerm MC-5 keypad. Water readings are taken completely electronically via an ABB metering gun. The meter gun is held against a touch pad on the exterior of the structure while an electronic signal transmits the current water meter reading into the gun. All readings are stored in the keypad until downloaded into the City’s utility billing system.

Once readings are downloaded into the billing system, bills are processed and mailed to the customer.

News & Alerts!
Please be advised that the planned power outage scheduled for tomorrow, September 7, 2022 is being conducted by Ohio Edison / First Energy.  This is NOT a Hubbard City...Read More
The Hubbard City Utility Billing Office received a call from a resident stating they received a phone call from a “restricted” number advising them that they were delinquent on...Read More
CUSTODIAN HELP WANTED The City of Hubbard is accepting applications for a city custodian.  The position is a full-time union job Monday through Friday from 7:00 AM to 3:00...Read More
Precautionary Water Boil Advisory Several  water main located in the city have been completed. Due to the main being shut down to affect this repair, the following ADVISORY is...Read More
TCAP SUMMER CRISIS PROGRAM The Trumbull Community Action Program, 1230 Palmyra Rd. SW, will be operating Summer Crisis Program from July 1, 2022 through September 30, 2022. Appointments can...Read More
TCAP LOW-INCOME HOUSEHOLD WATER ASSISTANCE PROGRAM 1230 Palmyra Rd. SW • Warren, OH 44485 Trumbull Community Action Program (TCAP) is assisting households under the Low-Income Household Water Assistance Program....Read More
UPDATE 7/25/2022 Public notice is hereby given by the Civil Service Commission of Hubbard, Ohio – the examination for the position of Utility Lineman Trainee has been CANCELED.  ...Read More
Utility Scam Notification There has been recent notification of a telephone scam regarding utilities. The caller uses a “330” prefix with a randomly generated Hubbard “534” number to give...Read More
  UPDATE – AS OF NOON THE BREAK HAS BEEN FIXED – YOU CAN RESUME NORMAL WATER USAGE AND CONSUMPTION.  THANK YOU FOR YOUR COOPERATION!!   URGENT ALERT –...Read More
  The City of Hubbard seeks to fill a Lineman C position in its Electric Dept.  This position has the potential to advance to Journeyman Lineman A through the...Read More
The City of Hubbard has an immediate position available for Service Superintendent. POSITION:  Superintendent of Utility Departments responsible for Electric, Water/Sewer, Street and Utility Billing Office. STATUS:  Full Time...Read More
  The City of Hubbard street sweeping has begun (weather permitting). We are asking that street parking be avoided during this process.  Your patience and cooperation is greatly appreciated.
Alzheimer Support is a free service that assists Hubbard families who have loved ones with Alzheimer’s disease or dementia. This is a free search tool and database of Alzheimer’s...Read More
Events
Calendar
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8:00 AM - Memorial Day
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8:00 AM - Civil Service
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30 May
05/30/2022    
8:00 am - 4:00 pm
Hubbard City Administration Offices will be closed in observance of Memorial Day.  We will reopen Tuesday, May 31, 2022 at 8:00 a.m.  
06 Jun
06/06/2022    
8:00 am - 9:00 am
Will meet the FIRST MONDAY of every month as needed at 8:00 a.m. in Mayor's Conference Room.  
06 Jun
06/06/2022    
6:30 pm - 8:00 pm
Will meet in regular session on the first and third Mondays of every month at 7:00 pm (caucus at 6:30 pm) in council chambers.
13 Jun
06/13/2022    
7:00 pm - 8:00 pm
Will meet the SECOND MONDAY of every month at 7:00 p.m. in council chambers.  Any business should be submitted to the Chairman at least one [...]
14 Jun
06/14/2022    
7:00 pm - 8:00 pm
Will meet the SECOND TUESDAY of every month at 7:00 p.m. in council chambers. NOTE: THE COMMISSION WILL MEET ONLY WHEN THERE ARE VARIANCES TO [...]
16 Jun
06/16/2022    
6:00 pm - 7:00 pm
Will meet the THIRD THURSDAY of every month at 6:00 p.m. in council chambers.  .
20 Jun
06/20/2022    
6:30 pm - 8:00 pm
Will meet in regular session on the first and third Mondays of every month at 7:00 pm (caucus at 6:30 pm) in council chambers.
Events on 05/30/2022
30 May
30 May 22
Hubbard
Events on 06/06/2022
06 Jun
6 Jun 22
Hubbard
06 Jun
6 Jun 22
Hubbard
Events on 06/13/2022
13 Jun
13 Jun 22
Hubbard
Events on 06/14/2022
14 Jun
Events on 06/16/2022
16 Jun
16 Jun 22
Hubbard
Events on 06/20/2022
20 Jun
20 Jun 22
Hubbard
Mon
03
Civil Service
Oct 03 @ 8:00 am - 9:00 am
Contact

City of Hubbard
Municipal Building

220 West LIberty Street
Hubbard, OH 44425
P 330.534.3090
F 330.534.8441

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