The Winter Crisis Program (WCP)

TCAP is assisting households with the Winter Crisis Program (WCP) from November 1, 2023 through March 31, 2024.

Eligible applicants/households that may qualify for WCP: bulk fuel customers that have 25% or less (propane, fuel oil, wood, coal, wood pellets, kerosene). If the main heating source and/or the secondary heating source; is in disconnect status, has been shut off, establishing new service, transfer of service, PIPP default or 1st PIPP may also receive assistance. Also, WCP will assist with furnace repair for homeowners only.

Monday, Tuesday, and Thursday are in person interviews at the TCAP main building at 1230 Palmyra Rd SW, Warren, Ohio. Clients can enter the building at the entrance closest to Pearl Street. Fridays are phone appointments for those who are disabled and those who cannot make it to the TCAP building. Clients will be called at their date and time of appointment by TCAP staff members.

To make an appointment, please call 330-951-0015 to schedule and appointment through the automated system or go to https://capappointments.com. Callers must stay on the line to receive a confirmation number which will secure their appointment date and time.

On Wednesday mornings only, TCAP will accept walk-in applications on a first-come, first-served basis.  Doors open at 7:45 AM, and all time slots for walk-ins are filled by 8:15 AM.

• Proof of income for primary applicant and all household members 18 years of age or older;
• Social Security cards or birth certificates for all household members; and
• Copies of most recent utility bills (primary heating and electric).